How to Avoid Common Mistakes When Organizing Transfers in Dubrovnik

Organizing a transfer in Dubrovnik, or anywhere in Croatia, is a great way to start your vacation on the right foot. However, it’s easy to make mistakes that can cause unnecessary delays or confusion. To help ensure a smooth experience when booking your #privatetransfers, we’ve compiled a list of the most common mistakes people make and how to avoid them.

1. Providing Incorrect Flight Information

One of the most common errors people make is providing incorrect flight details when booking a transfer. Even though we double-check all flight information, it’s crucial that you enter your flight number correctly. This helps us ensure that the driver is on time and can track any delays or changes in your flight. If your flight number changes, be sure to update your reservation as soon as possible. Accurate flight details ensure that we’re there when you land, ready to take you to your destination.

2. Different Flight Arrivals for Group Transfers

If some members of your group are arriving on one flight and others on a different flight, it’s important to mention this in your reservation. The pick-up time we schedule might not match the actual arrival time of everyone in your group, which can lead to unnecessary waiting or confusion. By providing us with all the flight details for everyone in your group, we can adjust the timing accordingly and ensure that your transfer runs smoothly. Remember, clear communication helps us avoid any delays.

3. Incorrect Luggage Information

Luggage is a key factor when booking your transfer. Each vehicle has a limited amount of luggage space, and it’s essential that you take this into account when making your reservation. Here’s a quick guide to luggage capacity per vehicle:

• Economy Car: 3 standard suitcases

• Luxury Car: 3 standard suitcases

• Economy Minivan: 8 standard suitcases

• Luxury Minivan: 7 standard suitcases

• Minibus: Smaller trunk; the capacity depends on the size of the bags

Keep in mind that the total amount of luggage includes both checked suitcases and carry-on bags. If the number of bags exceeds the vehicle’s capacity, it’s best to reserve a larger vehicle. For example, if you’re traveling with a large group or a family with a lot of luggage, consider upgrading to a minivan or minibus to ensure everything fits comfortably.

4. Providing an Inaccurate Accommodation Address

It’s essential to provide an accurate address for your accommodation, especially if you’re staying in a pedestrian zone, such as in Dubrovnik Old Town or Split. Knowing the best entry point for the vehicle is crucial for smooth drop-offs and pick-ups. If you’re unsure about the address or the best point for your transfer to reach, don’t hesitate to contact us beforehand. We’re here to help you with any details to make the process easier for you.

5. Walking Around the Airport or Moving Away from the Pick-Up Point

At Dubrovnik Airport, all drivers are waiting at the designated pick-up point, and the vehicles are parked close by. If you wander off or move away from this area, it could lead to confusion and delays. Always stay near the designated pick-up area after you’ve collected your luggage so we can quickly find you. If you’re unsure about the pick-up location, just look for the driver holding a sign with your name.

6. Informing Us About Delays or Issues

If you encounter any problems at the airport—such as lost luggage or any delay—please inform our customer support team as soon as possible. Our team is available 24/7 to assist you. Prompt communication helps us adjust the timing of your pick-up if necessary, and ensures that we’re there when you’re ready, no matter what the situation is.

7. Choosing the Right Vehicle for Your Group

Even if you’re traveling with just two people, if your luggage exceeds the capacity of an economy car, it’s important to choose a larger vehicle. A bigger car, such as a minivan, may be necessary to comfortably accommodate everyone and their bags. This is also crucial for families with small children who use car seats. If both children require a car seat, please book a larger vehicle to ensure there’s enough space for everything.

8. Special Requirements for Families with Young Children

If you’re traveling with young children who require car seats, be sure to let us know when booking your transfer. For families with two children using car seats, a larger vehicle is essential to fit both seats comfortably. We want to make sure that your journey is safe and comfortable, and selecting the right vehicle is key to achieving this.

Booking a private transfer in Dubrovnik doesn’t have to be complicated, but attention to detail can make a big difference. By avoiding these common mistakes, you’ll ensure a smooth and hassle-free journey. We’re here to help every step of the way, so don’t hesitate to reach out if you have any questions or need further assistance.

We look forward to welcoming you to Dubrovnik and providing you with the best private transfers service in Croatia!

Best regards,
A Transfers Croatia